Terms of service
§1 Seller
The Tees FCTRY online store, available at teesfctry.com, is operated by Tees FCTRY, address: Strzelców Kaniowskich 8, 05-126 Wólka Radzymińska, Poland. Contact: sklep@teesfctry.com.
[To be completed by the Seller: full legal business name and form, tax ID (NIP), REGON number, or business registration number.]
§2 Definitions
Store – the online store available at teesfctry.com. Customer/Consumer – a person placing an order in the Store. Goods – a product offered for sale in the Store. Sales Agreement – an agreement concluded remotely between the Seller and the Customer via the Store.
§3 Placing Orders
Orders can be placed 24 hours a day via the Store's website. Prices shown in the Store are gross prices, expressed in Polish złoty (PLN), and include VAT. Placing an order constitutes acceptance of these Terms of Service.
§4 Payments
Payment for orders is made via the electronic payment methods available in the Store, selected at checkout.
§5 Delivery
The rules and costs of delivery are set out in the separate Shipping Policy available in the Store.
§6 Right of Withdrawal
A Consumer who has entered into a distance contract may withdraw from it within 14 days without giving a reason and without incurring costs, except for the costs specified in the Act of 30 May 2014 on Consumer Rights. The withdrawal period begins on the day the Consumer takes possession of the goods.
To exercise the right of withdrawal, the Consumer should inform the Seller of their decision by an unambiguous statement, e.g. an email sent to sklep@teesfctry.com. The goods should be returned promptly, no later than 14 days from the day the Seller was informed of the withdrawal. The Seller will refund all payments received without undue delay, and no later than 14 days from the day of receiving the withdrawal statement, using the same payment method used by the Consumer.
Detailed return rules are described in the Refund Policy available in the Store.
§7 Complaints
The Seller is liable to the Consumer for the conformity of the goods with the contract on the terms set out in the Consumer Rights Act and the Civil Code. Complaints can be submitted to sklep@teesfctry.com, stating a description of the non-conformity and the order number. The Seller will respond to the complaint within 14 days of receiving it.
§8 Out-of-Court Complaint Resolution
The Consumer may use out-of-court methods of handling complaints, including the EU Online Dispute Resolution platform (ODR), available at: https://ec.europa.eu/consumers/odr
§9 Personal Data
The rules for processing Customers' personal data are set out in the Privacy Policy available in the Store.
§10 Final Provisions
In matters not regulated by these Terms of Service, the applicable provisions of Polish law shall apply. The Seller reserves the right to amend these Terms of Service for valid reasons; changes do not apply to orders placed before they come into effect.
These Terms of Service are a starting template and do not replace legal advice – it is recommended that they be reviewed by a lawyer before starting to sell on a larger scale.