Privacy policy

Last updated: August 14, 2026

Tees FCTRY operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a personalized shopping experience (the “Services”). Tees FCTRY is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs our collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described here.

Personal information we collect and process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or that has been anonymized so that it can no longer identify you or be linked to you. Depending on how you use the Services and your place of residence, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and other financial account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment details.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, add to a wish list, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information provided when contacting us, e.g. when contacting customer support.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information about how you interact with the Services, including how and when you use or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From our service providers including where we work with them to provide certain technology and they collect or process your personal information on our behalf.
• From our partners or other third parties

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Provide, tailor, and improve the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and the items you're interested in, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, enabling reviews, and creating a personalized shopping experience, for example by recommending products related to your previous purchases. This may involve using your personal information to personalize and improve the Services.
• Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services online, in our Services, or on other websites, including based on items you have purchased or added to your cart, and other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, ensure secure payments and purchases, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and take steps to counter it, as well as to protect public safety and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you not share your username, password, or other access details with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your questions, provide you with effective service, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to legitimate legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

• With Shopify, we may disclose information to vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and display advertisements to you. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to opt out of sharing your information for personalized advertising and marketing based on your online activity with different merchants and websites.
• When you direct, request, or otherwise consent to our disclosing certain information to third parties, for example to ship products or in connection with social media integrations or logins.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable law (including responses to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you provide through the Services will be shared with Shopify and third parties who may be located in countries other than your country of residence, in order to provide the Services to you. In addition, in order to secure, develop, and improve our business, we make use of certain advanced Shopify features that involve data and information obtained from your interactions with our Store, other merchants, and the Shopify platform. To provide you with these advanced features, Shopify may use personal information collected during your interactions with our Store, other merchants, and the Shopify platform. In these circumstances, Shopify acts as the controller of your personal information, including responding to your requests to exercise your rights related to the use of your personal information for these purposes. To learn more about how Shopify uses personal information, and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your place of residence, you may be able to exercise applicable rights regarding your personal data here: Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to third-party websites and other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them. Any information you provide in public or semi-public spaces, including on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or others. Our inclusion of such links does not, by itself, imply any endorsement of the content of such platforms or of their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, please contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to access/know. You may have a right to request access to personal information that we hold about you.
• Right to delete. You may have a right to request that we delete personal information we hold about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we hold about you.
• Right to transfer. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe option in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact information below. To learn more about how Shopify processes your personal information and any rights you may have related to Shopify's processing of your data, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before fulfilling your request, in accordance with applicable law. Under applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may ask you to directly confirm your identity. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact information below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. A list of relevant data protection authorities in the EEA can be found here.

International transfers

We may transfer, store, and process your personal information outside your country of residence.

Where we transfer your personal information out of the European Economic Area or United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or equivalent agreements issued by the relevant governing body in the United Kingdom, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and take any other steps required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone at , by email at sklep@teesfctry.com or by mail at Gildehauser Straße 35, 48599 Gronau (Westfalen), Germany Under applicable data protection law, we are the controller of your personal information.